At MAKELOVE™, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following refund policy:

1. Eligibility for Refund

We accept returns and offer refunds for items that meet the following criteria:

• The item must be in its original condition, unused, and with all tags attached.
• The request for a refund must be made within 30 days from the date of purchase.

2. Non-Refundable Items

The following items are non-refundable:

• Sale or clearance items.
• Custom or personalized products.

3. Refund Process

To initiate a return, please contact our customer service at customerservice@makelovecalifornia.com with your order number and reason for return. Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.

4. Shipping Costs

Shipping costs for returns are the responsibility of the customer, unless the return is due to a defective or incorrect item received.

5. Exchanges

If you would like to exchange an item for a different size or color, please follow the return process and place a new order.